Privacy and Data Protection Policy (GDPR)

1. Who processes your data?

The personal data controller is ADMIN HOME EXPERT SRL, in accordance with the General Data Protection Regulation (GDPR no. 679/2016).

2. What data do we collect and why?

We only collect data strictly necessary for processing and delivering orders:

• Name, Surname and Address: For invoicing and delivery of products by courier.

• Phone Number and E-mail: To inform you about the order status and delivery.

• Payment details: Securely processed directly by the payment processor (Netopia); we do not store your bank card details.

3. To whom do we transmit your data?

Data is transmitted only to trusted contractual partners involved in completing the order:

• Courier companies (for delivery).

• Payment processor Netopia Financial (for online payments).

• Accounting and web hosting services.

4. Your rights under GDPR

You have the right to request from us at any time:

• Access to your collected personal data.

• Rectification or definitive deletion of data (Right to be forgotten).

• Restriction or cessation of data processing for marketing purposes.

For any request related to your personal data, you can contact us directly by e-mail at contact@ovox.ro.